Frequently Asked Questions
Everything you need to know about your 40nine timepiece.
What is the water resistance rating of 40nine watches?
Most 40nine watches are water-resistant up to 50 meters (5 ATM), making them suitable for swimming and showering, though we recommend avoiding high-pressure water sports.
What materials are used in the watch straps?
Our watches feature high-quality, ultra-soft silicone straps designed for comfort, durability, and vibrant color retention during daily wear.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Do 40nine watches come with a warranty?
Yes, every 40nine watch includes a 2-year limited warranty covering manufacturing defects in the movement, hands, and dial.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How do I replace the battery in my watch?
Our watches use standard quartz batteries. While you can replace them yourself, we recommend visiting a professional jeweler to ensure the water-resistant seal remains intact.